Who we are
home bet is an online gaming and sportsbook operator. We license live-dealer studios from certified providers like Hacksaw Gaming, integrate sportsbook feeds from major leagues (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), and host slot games from established game studios. Our platform is built for mobile — Android app and iOS browser — with low-latency streaming and optimized data usage.
We operate from a jurisdiction that permits online gaming services. Our operations are governed by standard compliance frameworks: account verification (KYC), anti-money-laundering checks, and transparent payout policies. We do not claim to be licensed in Indonesia or any specific jurisdiction — we frame our service as available only where local law permits.
We built home bet for players who want choice. Live tables, sportsbook, slots, and esports all in one app. One account, one balance, one withdrawal method.
What home bet offers
Our platform spans four main categories:
- Live-dealer tables: Blackjack, roulette, baccarat, and Dragon Tiger from certified studios. Multi-camera feeds, real croupiers, Indonesian language support.
- Sportsbook: Football (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), badminton, MotoGP, and esports (Mobile Legends, Free Fire, PUBG Mobile).
- Slot games: Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, and others from major game studios.
- Specialty games: Tarung Mesin (player-vs-player), Togel Draw (number selection), and other rapid-draw formats.
All games are accessible from a single account. Your balance flows across categories. Winnings from a sportsbook bet can be reinvested in a live blackjack session or withdrawn immediately. We do not lock funds to specific game types.
Payment methods and withdrawal policy
We support eight payment methods for deposits and withdrawals:
E-wallets and instant transfer
QRIS, e-wallet, mobile banking, local payment, and online payment deposits credit instantly. Withdrawals to these methods process within subject to verification, subject to your e-wallet provider's standard review windows.
Bank transfers to e-wallet, mobile banking, local payment, and online payment process during business hours. If you withdraw at 11 PM, it may not process until the next business day. We do not charge withdrawal fees.
- First withdrawal
- Requires identity verification (KTP, passport, or driver's license) and proof of address. Verification typically completes within hours.
- Subsequent withdrawals
- No re-verification needed. Withdrawals process immediately after your account is verified.
- Large withdrawals
- Withdrawals over 5 million IDR may trigger manual review. This is standard anti-fraud screening. Legitimate requests are approved within 24 hours.
Account security and data protection
We protect your account with industry-standard encryption (SSL/TLS). Your login credentials, payment details, and transaction history are encrypted in transit and at rest. We do not store full credit card numbers or bank account details — payment processors handle that data separately.
Your account is protected by a password and optional two-factor authentication (2FA). We recommend enabling 2FA if you plan to hold a large balance. If you suspect unauthorized access, contact our support team immediately. We can freeze your account and investigate.
Game fairness and RNG certification
All slot games and specialty games on home bet use certified random-number generators (RNG). Our providers undergo regular audits by independent testing labs. Live-dealer games (blackjack, roulette, baccarat) use physical cards and wheels, so fairness is visual — you see the croupier deal or spin in real time.
Each game displays its return-to-player (RTP) percentage. RTP is the long-term average payout rate. For example, a slot with returns 96 cents per dollar wagered over millions of spins. Individual sessions vary — you may win or lose more than the RTP suggests. RTP is not a guarantee; it is a statistical average.
Service area and jurisdiction
home bet services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
We serve account holders across supported regions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. Our app and website detect your location and display appropriate terms. If you access home bet from a restricted jurisdiction, we may suspend your account.
Customer support and account help
Our support team is available through the home bet app and website. We respond to account questions, payment issues, and game rule clarifications in English and Indonesian. Response times are typically within a few hours during business hours.
Common issues — forgotten password, deposit not credited, withdrawal status — are handled through self-service in the app. For complex issues, contact support directly. We keep records of all interactions and can provide transaction history or game logs if you request them.